Privacy Policy

Last updated: 27 March 2026

Labourly Pty Ltd (ABN 95 670 074 307) (“Labourly”, “we”, “us”, or “our”) is an Australian labour hire company and employer operating the Labourly mobile application and associated web management platform (the “App”).

Registered Address:
1/10 Pico Ave
Point Lonsdale VIC 3225
Australia

We are committed to protecting personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), the Tax File Number Rule 2015, and the Notifiable Data Breaches (NDB) scheme.

1. Scope

This policy applies to:

• Labourly employees and prospective employees
• Client companies and their representatives
• Users of the Labourly mobile app and web platform

Labourly directly employs staff and hires them out to client businesses.

2. Personal Information We Collect

2.1 Identity and Contact Information

• Full name
• Email address
• Telephone number
• Residential address
• Date of birth
• Gender
• Profile photograph

2.2 Employment Information

• Employment contracts and digital signatures
• Shift assignments and timesheets
• Skills and qualifications
• Licences and certifications
• Incident reports
• Internal management notes
• Region and industry assignments

2.3 Payroll and Financial Information

• Bank account details (BSB and account number)
• Tax File Number (TFN)
• TFN declaration information
• Residency status for tax purposes
• Superannuation fund details
• Super fund membership details
• Payroll records

2.4 Sensitive Information

We collect sensitive information where reasonably necessary for employment and workplace safety purposes, including:

• Medical history and health conditions
• Chronic conditions
• Previous injuries or surgeries
• Medication usage
• Allergies
• Work-related health issues
• Musculoskeletal issues
• Sensory impairments
• Substance use disclosures
• Work injury or claim history
• Emergency contact details

2.5 Company Information

• Company name and ABN
• Company address
• Primary and accounts contact details

2.6 Technical Information

• Authentication tokens via Amazon Cognito
• System and audit logs
• Device type and operating system (for system functionality)
• IP address and browser/device information recorded during digital contract signing (for audit and legal verification purposes)

We do not use advertising tracking tools, behavioural analytics, or profiling systems.

3. How We Collect Information

• Directly during onboarding
• Through forms within the App
• Through uploaded documents
• Through secure authentication systems
• Through system audit logs
• Automatically during digital contract signing (IP address and device information)

4. Tax File Numbers

TFNs are collected and handled strictly in accordance with the Tax File Number Rule 2015. TFNs are used only for lawful taxation and payroll purposes and are not disclosed except as required by law.

5. How We Use Personal Information

• Manage employment relationships
• Process payroll and superannuation
• Comply with workplace and taxation laws
• Manage scheduling and workforce allocation
• Ensure workplace health and safety
• Communicate operational updates
• Maintain compliance records
• Verify and maintain audit trails for digitally signed contracts

We do not sell personal information and do not use personal information for advertising.

6. Disclosure of Personal Information

We may disclose personal information to:

• Australian government agencies (e.g., ATO, Fair Work)
• Superannuation funds
• Banking institutions
• Insurers and workers compensation providers
• Cloud infrastructure providers (AWS Australia and DigitalOcean Australia)

Payroll information may be manually transferred to accounting software (e.g., Xero) by authorised personnel.

7. Cross-Border Disclosure

Our infrastructure is hosted in Australia. However, authorised users may access the system while physically located overseas. Where this occurs, personal information may be accessed outside Australia.

8. Data Security

• Encryption in transit (HTTPS/TLS)
• Infrastructure-level encryption at rest
• Role-based access controls
• Secure authentication via Amazon Cognito
• System audit logging

9. Data Retention

Employment, payroll and tax records are retained for at least seven (7) years or longer where required by Australian law. Other information is securely deleted or de-identified when no longer required.

10. Access and Correction

Individuals may request access to or correction of their personal information by contacting us at:

info@labourly.com.au

We will respond within 30 days.

11. Account Deletion

Users may request deletion of their App account. Certain employment and payroll records cannot be deleted until legal retention periods expire.

12. Notifiable Data Breaches

If an eligible data breach occurs that is likely to result in serious harm, we will assess the breach and notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with Australian law.

13. Complaints

If you believe we have breached the Privacy Act or mishandled your personal information, please contact:

info@labourly.com.au

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

15. Google Play Account Deletion Request

In accordance with Google Play requirements, users may request deletion of their Labourly account and associated personal information by contacting us directly at:

info@labourly.com.au

Please include your full name and the email address associated with your account. We will process verified deletion requests within 30 days, subject to our legal retention obligations under Australian law.